Frequently Asked Questions
What areas do you cover?
We work UK wide ( except N.I ) We have a strong portfolio of customers in London and the S.E, however we have customers as far north as the Highlands coming right down to Cornwall and everywhere in-between.
Is it supply only?
No! We offer a full service from template, manufacture and installation. All of our fitting teams are Roann employees that have CSCS cards, we do not subcontract work out as we strive to maintain our high standards and safety.
Do you offer out of hours fitting?
Although our standard fitting times are 7am – 6pm we are flexible and understand project deadlines, at an agreed rate we are happy to be flexible as long as we meet site regulations.
What Health and Safety accreditations do you hold?
At Roann we hold a Silver Membership with Constructionline - 00352742 and we also have Safe Contractor & CQMS.
Can we visit you?
Yes, absolutely! We have several of our commercial customers come for a factory tour, so they can see the process and gain a better understanding, We also offer product training which is led by our Sales Director Scott.
Do you send out samples?
Yes, we have a dedicated sample team which look after all requests, We offer samples for Granite, all leading Quartz brands, Solid Surface including Corian and Dekton and Neolith. Email firstname.lastname@example.org